Gary D.

I think the best story I have is related to regulatory audits in the Receiving-MRB areas.

I was a Lead in the Receiving-MRB area reporting to Chuck. We had gone through several audits with no problems. Then one day a new auditor shows up that didn’t understand the receiving and MRB processes. It was a very challenging time trying to communicate the processes to the auditor. To add to the challenge, the auditor and Chuck’s personalities were not compatible. After a few heated conversations between Chuck and the auditor, Chuck asked me to help out with the audit. After several conversations with the auditor we were finally starting to understand each other more clearly. Things finally got communicated and we survived that audit.

When the next audit came up, Chuck had planned to be on vacation that day which shocked me because now I’m working with the auditor alone. Then it started to be a pattern that every time auditors were coming in Chuck would plan to be on vacation and I’d have to handle the audits. It got to be funny because every time Chuck took a vacation day everyone in the area thought the auditors were coming. It actually turned out to be a very good skill builder for me. Maybe that was Chuck’s sly way of helping me improve my skills……not!

Gary